Shipping Rates

Worldwide shipping available. All international shipment pricing is based upon weight. International shipments may be subject to duties and taxes. All domestic shipment pricing is flat rate.

Order Processing

Please allow up to 7 days to process all orders. Once your order is shipped you will receive a tracking number via email. Please allow 2-5 business days to arrive once shipped for domestic orders and an additional 10-15 days for international orders.* We are not responsible for any lost, stolen, or undelivered packages. If your package is marked as delivered but you have not received it, please open an investigation with the carrier. We will not replace any packages. If you have any questions regarding your order email support@canidie.com.

Return & Exchange Policy

All sales are final. Exchanges are available on a size basis only and will be processed exclusively where the requested size is in stock. To initiate an exchange or report an issue with your order, contact support@canidie.com. Include your order number and a description of the issue. Requests are addressed in the order received.